If you own a gas fireplace, regular servicing is key to keeping it safe and efficient. Most manufacturers recommend an annual service, which also helps maintain your warranty. Our expert team is ready to assist with checks and services—whether your fireplace is brand new or you have had it for a while.

We have partnered with experienced specialists who can install, service, and repair all our brands, including Paul Agnew Designs, Regency, Heatmaster, Pacific Energy, and Kalora. Give us a call anytime, even during the off-season, to ensure your fireplace is in perfect condition for those cozy winter nights.

To keep your wood fireplace running smoothly, its important to have your chimney cleaned annually by a certified professional. This removes soot and creosote build-up, and its best done at the end of winter when humidity levels are lower.

A chimney sweep can also check for structural issues in your chimney, flue, and firebox. Keep a thin layer of ash in the firebox, which helps insulate the fire. When cleaning out ashes, ensure they are fully cool and dispose of them safely.

Maintaining an electric fireplace is simple. Depending on the model, you may need to replace the light bulbs every few years. You should also clean the heater annually to keep it free from dust and debris. Make sure the fireplace is disconnected from electricity and cooled down before wiping it with a soft, dry cloth. Use a vacuum with a brush attachment to gently clean heater outlets.